FAQ

Q:What's your after-sales service and warranty?
A: We promise to bear the following responsibility when defective product is found:
1. 12 months warranty from the first day of receiving goods;
2. Replacements would be sent with goods of your next order;
3. Refund for defective products if customers require.

Q:Do you accept ODM&OEM orders?
A: Yes, we provide ODM&OEM services to worldwide customers, we are able to customize bearings in different styles, and sizes in different brands.

Q:How does your factory do regarding to quality control?
A: Quality is priority, we always attach great importance to quality control from the beginning to the end of production. We conform with ISO standards strictly and have professional Q/C staff, precision testing instruments and internal inspection system, the quality control is implemented in every process from material receiving to products packaging to ensure our bearings quality.

Q:How long is the lead time?
A: The lead time for sample orders is 3-5 days, for bulk orders is 5-15 days.

Q:Do you offer free samples?
A: Yes we offer free samples to distributors and wholesalers, however customers should bear freight.

Q:What's your main products?
A:Our main products include all kinds of ball bearings and roller bearings and also world-famous brand bearings like Sweden SKF Bearing, Japan NSK Bearings, NTN bearings, KOYO bearings, FYH Bearing, NACHI Bearing, USA TIMKEN Bearing and so on.